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The Cool Head Company’s primary responsibility is the safety
and wellbeing of its course participants. Children and their families
should feel confident that we have taken all reasonable steps to
create a secure and supportive environment in which children can
grow, learn and have fun. All our trainers are experienced and have
been chosen for their professional expertise, organisational skills
and enthusiasm. All trainers are CRB checked. Children are supervised
at all times during the courses.
General Guidelines
It is the policy of The Cool Head Company,
so far as is reasonably practicable, to:
| 1. |
establish and maintain a safe and healthy environment
in the venues where the courses take place; |
| 2. |
establish and maintain safe working procedures among staff
and children; |
| 3. |
ensure there is an adult with First Aid training on site
at every course; |
| 4. |
provide adequate supervision on all outings. |
Responsibilities of Children
All children are expected, within their
ability, to:
| 1. |
be personally responsible for the safety of themselves
and the other children; |
| 2. |
dress sensibly (please wear suitable footwear); |
| 3. |
respect all the safety rules of the premises and in particular
the instructions of the teaching staff in the event of an emergency;
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| 4. |
use and not purposefully misuse, neglect or interfere with
things provided for the course or for safety purposes at the
course venue; |
| 5. |
behave in a respectful manner towards the trainers and the
other children. |
Policy on Bad Behaviour
Behaviour that is disruptive, dangerous to
others or destructive will not be tolerated.
The trainers’ judgement will be final in this regard. In such
cases, parents will be called and requested to remove their child
from the course as soon as possible.
No refunds will be given.
Responsibilities of Parents
Parents are expected to:
| 1. |
inform us of any special needs, allergies, medical
or psychological conditions of any child before the course begins; |
| 2. |
provide lunch and/or snacks for the children, and to protect
those children with nut allergies to ensure no nut products
or products containing traces of nuts are brought to a course; |
| 3. |
provide hats and sun cream for their children during hot weather.
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